Value-added services (VAS) Is a common term in the telecommunications industry that refers to non-core services—those offered in addition to standard voice calls and data transmissions. These services are designed to enhance the primary offerings, often provided at little or no cost, to increase customer engagement and promote the core business. In telecom, VAS helps […]

Mobile apps development Is the process of creating software applications for smartphones, tablets, and other mobile devices. It involves both coding the functionality and designing the user interface of the app. While similar to traditional software development, mobile app development is distinct in its ability to utilize native device features—such as GPS, Bluetooth, camera, microphone, […]

Managed IT Services Enable organizations to outsource their IT operations to a trusted vendor through contracted or subscription-based models. These services help reduce the workload on internal teams, support IT departments that are stretched thin, or fully replace in-house IT functions. Managed Service Providers (MSPs) ensure around-the-clock coverage (24/7/365) and offer specialized expertise that may […]

Governmental digital integration Refers to the use of technology and digital solutions to modernize public sector operations, enhance service delivery, improve employee experiences, and strengthen citizen engagement. It enables various government departments and agencies to streamline processes, optimize resource utilization, and drive efficiency through digital transformation. Outcome Improved data collection and accessibility Enhanced resource management […]

Digital experience platforms (DXPs) align your technology infrastructure with industry standards and IT best practices to ensure security, efficiency, and optimal performance. They empower businesses to transform into modern digital workplaces by implementing cost-effective technologies that enhance operations, foster collaboration, and boost employee productivity. Today’s customers expect meaningful engagement across all digital touchpoints. They seek […]

Business process solutions Involve outsourcing one or more IT-enabled business processes to an external provider who takes ownership of the operations, administration, and performance management of the selected processes based on defined and measurable metrics. These services typically fall into two categories: Horizontal solutions: Applicable across various industries Vertical-specific solutions: Tailored to industries requiring specialized […]