This online marketplace solution has been developed through 6 years of trial and error in emerging markets. It is a comprehensive solution that tackles the challenges of operating a marketplace in an emerging market. The solution takes into consideration payment systems adopted in these markets such as mobile payment telecom operator systems in addition to traditional systems used in developed markets such as a secure credit card payment system. At core is also an integrated operating system to be able to safely offer cash on delivery as a payment option if the operator chooses to.
Solution includes a logistics system to track and monitor deliveries in case the operator is delivering his/her own products. System can also be partially implemented for third party delivery. On the other side of our logistics system is the warehouse management software which includes shortage reports and a warehouse speed audit system.
The integration between these systems allows the full tracking of a product’s availability and delivery.
A call center solution is also available to manage and organize logistics and complaints.
